Our Spam Policy
At Mambo we have a no tolerance spam policy. Mambo's customer support actively monitors large import lists and emails going to a large number of subscribers. We limit data uploads to 30,000 and monitor uploads of even smaller batches of lists. Any customer found to be using the Mambo Communication ManagerTM (MCM) program for Unsolicited Commercial Email (UCE) or spam, will be immediately banned from use of the program.
If you know of or suspect any violators, please notify us immediately at abuse@iMambo.com. Every email sent from the MCM program is automatically appended with and unsubscribe link that cannot be removed. This unsubscribe code automatically unsubscribes the user from the list to which they were mail from. Through the "Unsubscribe Successful" notice page, the user is also informed that they may submit a complaint directly to Mambo management if they feel they have been abused in any way.
Mambo protects clients from sending spam
Mambo Communication Manager is a permission-based email-marketing system that follows these strict guidelines:
Terms of Use Agreement - Your subscription agreement with Mambo NetCommunications Inc. states why and how you are collecting the site visitor's email address, how you plan to use their address, and that you are following the embedded privacy policy. Additionally, by accepting our terms of service you have agreed that you will communicate with your users who opt-in.
Confirmation - The MCM program automatically sends all of your new subscribers an email confirming their interest in receiving emails from you once they have voluntarily subscribed.
Unsubscribe Link - Every email generated from Mambo Communication Manager contains an unsubscribe link which automatically updates your subscriber lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.
Agreement - when uploading customer lists you agree that the recipients on this list have agreed to receive email from you.
Contact Information - all of your emails are appended with your contact information which includes both your post mail address and phone number.
How to avoid sending spam
- Never purchase a list that was sent to you via email or on CD ROM
- Don't send to general addresses such as: sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses.
- Don't send mail to anyone with whom you have not communicated with before by email or who has not agreed to receive email from you.
- Never falsified your originating address or transmission path information.
- Do not use a third party email address or domain name without permission of the owner.
- Never use a subject line that is false or misleading.
For more information visit The Coalition Against Unsolicited Email or contact Mambo NetCommunications Client Support at 1-888-433-0328
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